Protecting Homes Across Houston, San Antonio, Austin, New Braunfels & Surrounding Areas
At Critter One, we stand behind our work—because your peace of mind matters. That’s why every wildlife removal and exclusion service we perform comes with a comprehensive 15-month guarantee designed to protect your home from future intrusions.Our mission is simple: solve the problem right, the first time—and keep it solved.
What’s Covered in Our 15-Month Wildlife Guarantee
Critter One guarantees your home or business will remain free of re-entry by the nuisance animals covered in your service agreement for a full 15 months from the completion date. Our guarantee includes:
Complete Wildlife Exclusion
We seal all current and potential animal entry points to keep your home protected long-term.
Rodent Elimination
We flush out rodent activity using humane predator simulation and strategically placed traps. Monitoring continues until all activity is confirmed eliminated.
Fast Response Times
Warranty service requests are answered within 48 hours (excluding weekends and holidays).
Coverage for Common Texas Wildlife
Our warranty protects against the re-entry of:
-
- Raccoons
- Squirrels
- Rats
- Mice
- Skunks
- Opossums
- Ringtail Cats
- Carcass Removal & Deodorization
If a nuisance animal dies inside your structure, we’ll remove it (when accessible) and deodorize the area as needed.
- Fully Transferable Coverage
If you sell your home, the warranty conveys with the structure, adding value and assurance for the next owner.
- Renewable Coverage
You’ll have the option to renew your 15-month protection plan after the initial term.
What’s Not Covered
While we provide industry-leading coverage, certain exclusions apply to ensure clarity and fairness:
- Acts of Nature
Damage caused by rain, hail, flooding, fire, tornadoes, hurricanes, or falling trees/objects is not covered under warranty.
- Structural Damage
We do not cover existing or future structural damage (interior or exterior) caused by animal entry or attempts—this includes:
- Roofs, soffits, or chimneys
- HVAC units, pool equipment, or plumbing
- Wiring for alarms, internet, cable, etc.
- Lawns, decks, outdoor furniture
- Specific Home Types
On Pier & Beam foundations or tile roofs (Spanish or otherwise), we will only warranty the specific areas we seal or repair.
Why Homeowners Across Texas Trust Critter One
From Houston to San Antonio, from Austin to New Braunfels, homeowners choose Critter One because we combine expert service with unmatched accountability. Our 15-month guarantee isn’t just a promise—it’s a partnership.
Whether it’s squirrels in the attic, raccoons in the crawlspace, or rodents in the walls, we’re committed to:
- Removing the threat
- Restoring your peace of mind
- Reinforcing your home against future intrusions
Have a Question or Need a Warranty Inspection?
If you’re a current customer and need assistance covered by your guarantee, we’re here to help. Contact our team and we’ll respond within 48 business hours.
